The Chartered Insurance Institute UK (CII) is offering insurance professionals help to address their stress after 65% of its members identified heavy workloads as the greatest cause of work-related pressure.
A social media poll for CII members conducted in March 2022, revealed the second biggest cause of work-related stress for insurance professionals was limited development opportunities in recent times.
Roughly one in 10 of the 2,119 insurance professionals who responded to the survey felt regulation was their biggest worry at work and 8% said consumer demands were the greatest cause of stress.
CII membership director Mark Hutchinson said, “The pressures of the pandemic, competition from contemporaries, job targets and the need to meet various demands at work has amplified stress among insurance professionals in recent years.
“Insurance is essential to everyone who wants to live their lives with protection against whatever the world throws at them. As a result, working in insurance is incredibly rewarding but can also be stressful.”
He said, “Balancing everyday life together with the requirements of work and home can create pressures for all of us, which is why the CII partnered with Health Assured, the UK and Ireland’s largest award-winning employee assistance programme provider, to bring our members a comprehensive and trusted wellbeing service.”
The CII is also updating and expanding its competency framework, called the professional map, to help insurance professionals identify the standards of professional competence they need at every stage of their career. M