Insurers and InsurTech start-ups have a massive gap between them, and it's time something is done about it, said Mr Mike Eksteen, Chubb's Asia Pacific Chief Digital Officer. There's plenty of skill, technologies, and money out there, but there's this "grand canyon" in between both parties "where it's not coming together". "And we need to figure out how to close that gap, how to build that bridge," he added.