News Africa10 Aug 2020

Zimbabwe:Insurance Council to step up awareness of motor pool claim requirements

10 Aug 2020

The Insurance Council of Zimbabwe (ICZ) says that some compensation relating to road accidents have gone unpaid mainly due to a lack of adequate knowledge.

In Zimbabwe, victims of road traffic accidents involving foreign-registered vehicles receive compensation under the Motor Insurance Pool (MIP) upon lodging their claims, reports News Day. The MIP compensates third parties for bodily injury, death as well as property damage.

However, some claims have gone unpaid due to some policyholders or victims failing to lodge claims appropriately due to inadequate knowledge of the processes involved. Some have made no attempt to lodge claims at all.

Policyholders are normally drivers in transit through Zimbabwe or in the country for a short period and have limited time to source and prove the required documentation to lodge a claim for the victims’ benefit in the event of an accident.

Some policyholders resort to paying victims from their own pockets and often short-changing aggrieved third parties.

ICZ executive officer Tendai Karonga said that the association would endeavour to educate and raise public awareness on MIP claims requirements so that all deserving victims are compensated accordingly.

Publicity is being disseminated through radio stations, including community stations with coverage along highways leading to border posts where accidents involving foreign-registered vehicles are most prevalent.


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