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Apr 2024

Morocco: Online motor claim app to be implemented in December

Source: Middle East Insurance Review | Dec 2022

The Moroccan Federation of Insurance and Reinsurance Companies (FMSAR) has announced that its e-Constat application, an online motor claim platform, will be implemented in all Moroccan cities with effect from 1 December 2022.
 
The full implementation of the app follows a trial of the paperless system conducted in Casablanca.
 
This app, developed under the aegis of the FMSAR, is installed exclusively on the mobile phones of loss adjusters and makes it possible to declare easily and quickly an accident, that has caused material damage, to insurance companies. Drivers who do not call on the service of a loss adjuster will continue to use accident reports in paper form to relate the facts and circumstances of a traffic accident.
 
The plan to establish this online claims reporting system was first announced in 2015. M 
 
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