Insurance brokers in Bahrain are increasingly integrating digital solutions into their operating models, according to Mr Mahmood Waheed, Head of Reinsurance at Manama-based Patrick York Ireland Insurance & Reinsurance Brokers.
He told Middle East Insurance Review that as Bahrain’s (re)insurance brokerage market is highly competitive and increasingly saturated, a growing number of local and international firms is competing for a relatively limited client base. There is “significant downward pressure on commissions and, in many cases, compressed profit margins”.
To remain competitive, Mr Waheed pointed out that brokers are investing in data analytics, risk assessment tools and technology-enabled underwriting support.
He added, “These capabilities are enhancing insight-led placements and strengthening the advisory role of brokers.”
For instance, he noted Patrick York Ireland is actively investing in CRM platforms, AI-driven analytics and automated claims processes to improve operational efficiency, enhance client engagement and better anticipate evolving customer needs.
To read the full interview with Mr Mahmood Waheed, please see the article “Bahrain’s brokers pivot towards value-added services”, published in the February 2026 edition of Middle East Insurance Review.