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Read the latest edition of AIR and MEIR as an Interactive e-book

May 2024

Breaking boundaries with CX innovation

Source: Middle East Insurance Review | Feb 2022

Digitalisation plays a big part in how many companies today are improving their customer experience. But maintaining the human element is arguably just as important. Uniphore’s Mr Ravi Saraogi looks at some of the ways insurers can strike a balance.
 

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