Qatar: Traffic department sets up investigation units in insurers

Source: Middle East Insurance Review | Jul 2015

The General Directorate of Traffic has opened two new offices at Qatar Insurance and Bima Insurance to investigate accidents and complete documentation. The move is aimed at saving vehicle owners’ time as they will not have to visit the investigation department of the Directorate or any other traffic sections.

A traffic police officer will be on duty at the new offices at the two insurance companies to receive accident complaints, investigate and complete documentation, The Peninsula newspaper reported, citing the Ministry of Interior (MoI) said.

These offices will deal with cases of vehicle damage repairs where parties have reached a settlement. Where there are disputes, the traffic police office will investigate and decide who was at fault.

The service will be extended to other insurance companies in future, MoI said.

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