News Middle East20 Aug 2026

Saudi Arabia:Najm and Solera partner to accelerate AI-powered claims transformation

| 20 Aug 2026

(R) Mr Salman Al-Suhaibani, Chief Business & Operations Officer, NAJM; and Mr Fernando Pernigo, Regional Vice President, Solera [Source: Solera]


Najm, the national platform powering motor accident management across Saudi Arabia, has entered into a strategic partnership with Solera, the global leader in vehicle lifecycle management and claims solutions, marking a significant milestone in the company's expansion across the Middle East.

The partnership aims to transform Saudi Arabia's motor insurance ecosystem, supporting greater efficiency, scalability, standardisation, and an enhanced customer experience across insurers, repair networks and the broader claims ecosystem.

Mr Salman Al-Suhaibani, Chief Business & Operations Officer, NAJM said, “As the national platform supporting Saudi Arabia’s motor insurance ecosystem, Najm has always looked ahead to what our industry needs next. Our partnership with Solera represents an important new chapter in that journey. By combining our experience and national reach with Solera’s global technology, data and AI capabilities, we can help create a more connected, intelligent and efficient claims ecosystem while supporting the Kingdom’s broader ambitions under Vision 2030.”

In turn, Mr Fernando Pernigo, Regional Vice President, Solera, said, "Saudi Arabia is one of the region's most dynamic insurance markets, and this collaboration enables us to support insurers as they continue their digital transformation while strengthening our presence across the wider Middle East. We see significant opportunities to work alongside insurers and ecosystem partners to help build more connected, efficient and customer-centric claims operations."

Solera currently serves more than 300,000 customers globally across the automotive and insurance ecosystem. The company's continued investment in the Middle East reflects growing regional demand for digital insurance technologies as governments and insurers pursue smarter, more connected mobility and insurance ecosystems.

Motor insurance remains one of the Middle East's largest insurance segments, driven by rising vehicle ownership and mandatory insurance adoption. Digital transformation is reshaping the region's insurance sector through InsurTech innovation, telematics and AI-driven solutions. As insurers increasingly prioritise operational efficiency, faster claims resolution and enhanced customer experience, investment in digital technologies is becoming a strategic imperative.


 

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