GlobeMed Gulf and Orient Insurance, the leading UAE insurance provider and a subsidiary of Al-Futtaim, have entered into a partnership to provide enhanced third-party administration (TPA) services to Orient's insured members in the UAE.
The agreement was signed by Mr Michel Pharaon, the Chairman of GlobeMed Group, the leading TPA in the region, and Mr Omer Elamin, President of Orient Group, in the presence of senior executives from both organisations.
Mr Pharaon said that the partnership “reflects our shared vision to operational efficiency and service quality in the UAE, underpinned by the Group’s extensive expertise in servicing over 27 million lives and successfully managing $3 billion of claims annually in the MENA region.
Mr Elamin welcomed the relaunch of GlobeMed operations in the UAE, one of the most dynamic and rapidly evolving health insurance markets in the region. He emphasised that GlobeMed is well-positioned to respond to the increasing demand for innovative TPA services.
GlobeMed Gulf draws on the Group’s 35 years of regional presence and expertise and its state-of-the-art proprietary health insurance management system. It implements robust cost-containment measures and controls, aimed at enhancing efficiency while maintaining high standards of care. Supported by a team of professional talents with local experience, it will offer Orient’s members customer-centric digital services and a 24/7 customer care centre providing real-time support and guidance on insurance coverage and healthcare access locally and internationally.
In addition, GlobeMed Gulf will extend Globe Assist services, which comprise comprehensive assistance and travel support services, to members.
GlobeMed Gulf Healthcare Solutions is a healthcare benefits management company that established its operations in the UAE in 2013.