Growth in Qatar's takaful sector has been underpinned by trust, customer awareness, and evolving preferences, according to insights from Qatar Islamic Insurance Group Group's CEO and Group President Ali Al-Abdulaghni.
Today’s customers are increasingly informed and intentional about protecting their families, assets, and businesses, placing high value on clarity, transparency, and ethical alignment.
Mr Ali also said, "Strong regulatory supervision has reinforced confidence in the sector, while the widespread adoption of Islamic banking has familiarised customers with Shariah-compliant financial principles, making takaful a credible and natural choice rather than an alternative model. As pioneers of takaful in Qatar, insurers have observed that consistency, long-term presence and adherence to core values are key to building credibility and sustaining growth.”
Digital transformation continues to reshape customer expectations. Clients now seek simplicity, choice, and accessibility across online and mobile platforms, prompting insurers to invest in seamless, transparent digital journeys. At the same time, new market entrants are intensifying competition and accelerating innovation in both digital solutions and service capabilities.
Flexibility is another emerging demand, he said.
"Customers increasingly expect control over coverage options and payment methods, particularly for motor, medical, and travel insurance. Market dynamics, including the potential conversion of conventional insurers to takaful models, are likely to expand product offerings and enhance pricing flexibility," he said.
Qatar’s position as a global hub for sporting, business, and cultural events is driving demand for visitor and travel takaful products, while also reinforcing the country’s appeal to long-term investors.
Looking ahead to 2026, interest in Shariah-compliant solutions is expected to grow among SMEs and corporate clients, reflecting both business needs and cultural alignment.
The sector’s robust regulatory framework supports disciplined and sustainable development. Product approvals emphasise governance and prudence, ensuring market stability. As the sector matures, Mr Ali said there is scope for measured refinements that allow insurers to respond efficiently to evolving customer needs while maintaining strong oversight.
Opportunities also exist for industry-wide coordination on digital and data standards, which could enhance operational efficiency and sector resilience. Equally important is talent development; takaful requires professionals proficient in both insurance practice and Sharia principles. Collaboration among regulators, academic institutions, and industry participants will be essential to cultivating this expertise over the long term.
With a foundation of trust, regulatory stability, and digital innovation, Qatar’s takaful sector is well positioned to continue its steady growth and meet the evolving needs of its customers, he said.
A more in-depth version of this article will appear in the January issue of the Middle East Insurance Review magazine, out on 1 January 2026.