News Coronavirus watch03 Apr 2020

UAE:Aetna waives deductibles for COVID-19 related inpatient treatment

| 03 Apr 2020

Aetna International has announced that it is waiving deductibles for inpatient hospital admissions related to COVID-19 in an effort to help its international medical insurance members access the care they need during this pandemic.

The announcement builds on the health insurer’s recent efforts to expand patient access to consultations and medication through its virtual health offering – vHealth – which was made available to all members last week.

 

Members who are admitted to any healthcare facility under Aetna’s network for treatment of COVID-19 or health complications associated with the virus will have their deductible waived. This policy takes effect immediately and applies to admissions through to 1 June 2020.

 

“The health, safety and well-being of Aetna International customers and members is paramount, which is why we are announcing additional steps to help provide timely and barrier-free access to care during the COVID-19 outbreak,” said Aetna International president Richard di Benedetto in a statement.

 

As well as treatment waivers, expedited access to treatment, and free access to vHealth, Aetna recently confirmed that members who undergo diagnostic testing for COVID-19 (as referred by a medical physician in an approved medical facility) will also be reimbursed in full for the cost of the test and consultation.

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