Afro Asian Assistance has outlined its plans for the future and announced leadership changes to execute the plans.
Known for its various services ranging from roadside assistance, travel assistance, medical evacuation/repatriation, group personal accident cover through its 24/7 call centre services, the company is mulling plans to diversify its portfolio and to expand its territorial reach. Future considerations also include adapting its business model to become a Third-Party Administrator (TPA).
The appointment of new board members and a new general manager reinforces the company’s commitment to continue developing and offering quality services to individuals and companies.
Elected as chairman of the new board of directors is Mr Nabil Hajjar, a seasoned reinsurance expert with a storied career of almost 40 years spanning senior positions in reputable insurance and reinsurance companies in the UAE, USA, Cyprus and Bahrain. Mr Hajjar has held many executive positions within Trust Re since he joined the company in 2000; he is currently senior advisor to the management at Trust Re and managing director of the FAIR Oil & Energy Insurance Syndicate.
Commenting on Afro Asian Assistance’s plans for the future, Mr. Hajjar said in a statement, “Over the years, the company established itself as a reliable assistance provider, evident by the sound reputation and the large number of clients in various countries. With the new board of directors and new management team, we will work on reinforcing the company’s strengths, reform our vision, mission and values, maintain sound corporate governance and build new strategies to meet our objectives.”
The other board members are Kamal Tabaja (who is also deputy chairman), Eslam Elbahy (who is also general secretary), Ali Mohsen and Mohsin Altaf.
Collectively, the board sets the overall strategic direction, approves business plans and monitors the overall performance of the company's business against approved strategic plans and within a framework of sound corporate governance.
The board of directors appointed Mr Hussain Matooq as general manager, with effect from 1 July 2019. Mr. Matooq has over 20 years’ experience working in the reinsurance industry. Prior to his appointment at Afro Asian Assistance, he was head of operational services at Trust Re with overall responsibility for Claims, Technical Accounts, Risk Engineering and Quality Process Improvement departments. His key strengths include enhancing business processes and procedures as well as strategic projects.
Afro Asian Assistance (www.afroasianassistance.com) was incorporated in Bahrain in 2010 and is a fully-owned subsidiary of Trust Re, a leading reinsurance company.