The Insurance Development and Regulatory Authority (IDRA) has issued the "Insurance Claims Management Guideline, 2024", which is posted on the agency's website.
The General Insurance Fund (GIF), whose purpose is policyholder protection, has said that it must postpone compensation to policyholders of insurance companies that have had their licences revoked.
Bahrain-based Arab Insurance Group (Arig) has announced that its appeal to recover amounts due from Saudi Arabian insurer, Al-Rajhi Company for Cooperative Insurance (Al Rajhi Takaful), has been successful in the final hearing before the Committee of Appeal of the Insurance Disputes and Violations Committee (IDVC) in Riyadh.
The Ramadan period presents specific challenges to road users for a number of reasons including increased traffic, according to an analysis of motor insurance claims data by Japanese general insurance giant Tokio Marine, presented in collaboration with RoadSafetyUAE.
Health insurance claims in the insurance industry increased in 2023 and the Financial Services Authority (OJK) forecasts that they will continue to climb this year.
Sedgwick has appointed Ms Nicki Dunn as chief client officer for Asia, Mr Irwin Wei as manager, data and digital solutions and Ms Kalnisha Velu as quality assurance and operations manager.
Australia's corporate, markets and financial services regulator yesterday issued a letter reminding general insurers of their obligations as Australian financial services (AFS) licensees when handling insurance claims, especially in response to severe weather events.
A new report by New Generation Programme Claims group of Chartered Insurance Institute (CII) explores the second-hand trauma experienced by professionals in the insurance industry when handling distressing claims.
The Insurance and Pensions Commission (IPEC) has directed insurers to process and settle claims promptly, following a flood of complaints from policyholders who have been calling for regulatory intervention over delays in claims settlement by insurers.
The Turkish Catastrophe Insurance Pool (TCIP) has paid compensation amounting to TRY35bn ($1.14bn) for damages caused by the massive Kahramanmaras-centred earthquakes that occurred on 6 February 2023.