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Mar 2024

Employers vastly overestimate worker wellbeing

Source: Middle East Insurance Review | May 2023

A large gap exists between how workers feel about their financial, mental, physical and social health and how their employers perceive it, according to a new study by Metlife Insurance.
 
MetLife’s 21st annual Employee Benefit Trends Study, included two surveys, one each for employers and employees. The employer survey involved more than 2,800 interviews with benefits decision-makers and ‘influencers’ at organisations with at least two employees. The other survey consisted of nearly 2,900 interviews with full-time employees at organisations with at least two employees.
 
The findings showed a 28-point percentage gap between the portion of the employees (55%) who said that they’re financially healthy and the employers (83%) who reported that their employees are financially healthy.
 
Additionally, researchers revealed 20-point percentage gaps between both groups when assessing employee mental health (65% vs. 85%) and physical health (67% vs. 87%).
 
With regard to social health, 67% of the workers answered positively, while 86% of the employers indicated that they think their employees are socially healthy.
 
Other important findings:
Although overall job satisfaction among the employees has improved to 69% this year – from 66% in 2022 – it was the second-lowest percentage since 2013.
 
Nearly half of the employees (48%) said financial concerns adversely affect their mental health.
 
Seven out of 10 said a supportive manager is a ‘must have’ for employers who want to demonstrate that they care.
 
More than one out of four of the employees said they don’t feel cared for by their employer. Those workers were 72% less likely to feel valued by their employer and 65% less likely to feel a sense of belonging at work. Among this group, 45% are engaged, 58% are productive and 54% are loyal (versus 87%, 90% and 89%, respectively, among the workers who said they feel cared for by their employer). M 
 
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