Read the latest edition of AIR and MEIR as an Interactive e-book

Jun 2021



Cyber - A new 'security first' insurance market

Most cyber insurance buyers globally have experienced unprecedented rate hikes and coverage reductions in the last two quarters and the MENA region has not been immune to the global shift in cyber underwriting appetite, says Lockton (MENA)'s Ms Zainab Khatib.

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Cyber - Protecting digital-first consumers

Rising fraud and cyber crimes have created a need for greater awareness of cyber security insurance, says ADNIC’s Mr Charalampos Mylonas.

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Motor - Back to the future for UAE motorists

After a year of quieter, safer roads and fewer insurance claims, data suggests things are soon to return to pre-pandemic levels in the UAE, says AXA Gulf’s Mr Franck Heimburger.

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Motor - Changing driving patterns increase demand for pay-as-you-drive insurance model

The region’s motor insurance business needs to adapt through new premium models to survive the unprecedented changes in market conditions, say Badri’s Messrs Ali Asghar Bhuriwala and Muhammad Hamza Asad.

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Claims - New strategic imperatives in insurance claims management

The quality of the claims experience is increasingly becoming a point of differentiation for insurers, say  Oliver Wyman Middle East and Africa’s Dr Sven-Olaf Vathje and Mr Syed Jafri.

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Claims - The business case for digital claims

Claims management is one of the most important interactions between insurers and  customers and  technology is helping deliver a richer customer experience, says KPMG Lower Gulf’s Mr Goncalo Traquina.

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Life & health

Balancing opportunity and options in the health markets of the Middle East

RGA Middle East’s Dr Dennis Sebastian discusses survey findings of how health insurers in the region are managing the market’s rapid expansion amid the challenges of a growing chronic disease burden and increasing cost of health services.

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Rising need for telemedicine and greater healthcare accessibility

The rapidly changing healthcare landscape in the Middle East has paved the way for insurance providers to offer innovative products such as telemedicine, says Cigna’s Mr Jerome Droesch.

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View from India - Health insurers at risk of neglecting COVID-19 patients

In the financial year 2020-21 Indian health insurance achieved the highest growth of all lines of business, driven by a sharp increase in retail health business as people hit hard by the pandemic scrambled for an insurance cover. Star Health Insurance’s Mr Anand Roy reviews the performance of the segment.

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