Insurance companies in Bahrain are studying a project to establish a unified digital platform for managing motor accident claims, the chairman of the Bahrain Insurance Association, Dr Abdulla Sultan, has revealed.
In an interview with the newspaper Al Bilad, he said that the new platform will allow approvals and claims to be sent directly between insurance companies, reducing customer service time and enhancing service efficiency.
The digital platform is part of a comprehensive plan to develop the insurance sector in cooperation with the Central Bank of Bahrain and relevant authorities.
Motor insurance pricing
Dr Sultan also said local insurers begun pilot programmes to price motor insurance based on driver behaviour, not just vehicle type. Progress requires time and investment in data and analysis, he said.
Some insurers have also begun to price motor insurance premiums based on vehicle usage. He said, “This type of pricing provides a fair assessment and may contribute to lower prices. Full implementation will take time because it requires massive data—possibly up to 300,000 samples—to be accurate and well-founded. However, basic information such as address, age, and occupation are now readily available, with the support of the Information & eGovernment Authority.”