UAE: Watania partners with Al Hilal Bank to launch a virtual clinic
Source: Middle East Insurance Review | Apr 2018
Al Hilal Bank has tied up with National Takaful Company (Watania) to open an on-site virtual clinic at its headquarters in Abu Dhabi.
Through this virtual clinic, doctors and medical advice will be accessible via a mobile application, with kiosks set up for staff-members’ health-related queries, making it the first bank in the UAE to have a setup in its offices with an operation team based at the head office.
The move comes as part of the Bank’s strategy to safeguard the well-being of all employees.
Watania CEO Gautam Datta said: “We are very privileged to be given the opportunity to partner with Al Hilal Bank in providing health insurance solutions for their employees and families. Our initiative of mobile doctor via kiosks and mobile application is aimed at increasing the awareness of good health and providing immediate medical access to members of our schemes. We believe that Al Hilal Bank’s progressive approach will contribute to the well-being of their staff that will lead to growth and profitability.”
Al Hilal Bank CEO Alex Coelho said that the opening of the digital facility in the bank’s headquarters reflects the care and attention that the bank pays to staff and serves as a value-added enhancement to existing in-house services. “The virtual clinic is the dawn of a new era of healthcare delivery that embraces the promise of digital health. This partnership with Watania enables us to provide efficient delivery of medical care, and reflects our commitment to take good care of our employees,” he said.
Mr Sultan Al Mahmood, Chief Human Resources Officer at Al Hilal Bank, said the kiosk and associated app uses the latest digital technology and provides an advanced platform through which medical professionals can dispense sound and immediate advice to staff. M