Africa News - Tunisia: Insurers promise to halve waiting time for auto claim payments
Source: Middle East Insurance Review | Dec 2015
The Tunisian Federation of Insurance Companies (FTUSA) said that the amount of time insurers spend in settling motor claims will be reduced by half by the end of next year.
The commitment was given by FTUSA President, Mr Lassaad Zarrouk, according to local media reports. At present, the time it takes insurers to settle auto claims ranges from two months to one year, depending on the nature of the accident.
Mr Zarrouk also said that the five-year strategy developed by FTUSA for the insurance industry for the period 2016-2020 will focus on the restructuring of the management of companies, good governance through increased transparency of transactions and financial statements, and improving communications with customers.