Jordan: Solidarity partners with ESKADENIA in its digital transformation

Source: Middle East Insurance Review | Mar 2019

Solidarity – First Insurance Group, part of takaful giant Solidarity Group Holding, has partnered with ESKADENIA Software to boost its distribution, administration and operation processes.

ESKADENIA will provide Solidarity with a wide range of comprehensive software products, including an insurance management suite consisting of general, life and medical insurance systems. Solidarity will also deploy ESKA® Insures’ takaful system, reinsurance portal, approval & notification and notification scheduler systems.

Besides the core insurance systems, Solidarity will use a range of sales channel products to reach a wider range of customers. These systems include the customer portal, agent portal and mobile application.

ESKADENIA will also supply Solidarity with a range of tightly integrated back-office systems to ensure a highly efficient insurance lifecycle through ESKA financial, procurement & inventory management, human resources, workflow and document management system. M

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